Privacy Policy

Last Updated: 21st April 2025

This Privacy Policy describes how Revuly LTD t/a BusyJo (“BusyJo”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you use our services, and explains your privacy rights under UK law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

1. Who We Are

Revuly LTD t/a {{location.name}}

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Email: {{location.email}}

2. Interpretation & Definitions

Please refer to our Terms and Conditions for general definitions. In this Privacy Policy:

  • Personal Data means any information relating to an identified or identifiable individual.

  • Processing means any operation on personal data (such as collection, storage, use, disclosure, etc.).

  • Service refers to the BusyJo website and associated services accessible from busyjo.com.

  • User/You means any individual or business/sole trader using our Service.

3. What Personal Data We Collect

a) Information You Provide

  • Name, email address, phone number, postal address

  • Account details

  • Payment details (not stored by us, but processed by our payment partners)

  • Content you submit (e.g. support queries, messages)

b) Data We Collect Automatically

  • Usage data (IP address, browser type, device information, pages visited, time and date, etc.)

  • Cookies and tracking data (see our Cookie Policy)

c) Third-Party Social Media Services

If you log in using Google, Facebook, Instagram, Twitter, or LinkedIn, we may access certain data (such as your name and email) in accordance with your privacy settings on those platforms.

4. Our Legal Bases for Processing

Under UK GDPR, we must have a valid lawful basis. We process your personal data on one or more of the following bases:

  • Performance of a contract: Where processing is necessary for us to provide the services you request.

  • Consent: Where you have given explicit consent (e.g., for marketing).

  • Legal obligations: Where required to comply with the law.

  • Legitimate interests: For the operation and improvement of our services, provided these are not overridden by your rights.

5. How We Use Your Data

We use your personal data to:

  • Provide and maintain the Service

  • Manage your user account

  • Communicate with you (e.g., service updates, customer support)

  • Send marketing communications (if you have not opted out)

  • Conduct analytics and improve our Service

  • Protect our legal rights and comply with legal obligations

Automated decision-making/profiling:

We do not carry out any automated decision-making or profiling that would produce legal or similarly significant effects on you.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and marketing purposes.

You can control cookies via your browser settings and learn more in our Cookie Policy.

Under the UK Privacy and Electronic Communications Regulations (PECR), we will seek your consent for non-essential cookies upon your first visit.

7. Sharing and Disclosure

We may share your data with:

  • Our service providers (e.g., web hosting, analytics, payments) under strict data processing agreements

  • Business partners/affiliates, if relevant to providing the service

  • Public authorities, where required by law or to protect legal rights

International data transfers:

Your data may be transferred and processed outside the UK. Where this occurs, we ensure safeguards such as UK "adequacy" decisions or Standard Contractual Clauses are in place.

8. Retention

We retain your data only as long as necessary for the purposes set out in this policy, and as required by law (e.g., accounting or regulatory requirements).

9. Security

We use appropriate technical and organisational measures to protect your data. No method of online transmission is 100% secure, so we cannot guarantee absolute security.

10. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure ("right to be forgotten"):

  • Request deletion of your data in certain circumstances.

  • Restriction: Ask us to restrict processing.

  • Portability: Request personal data in a machine-readable format.

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Withdraw consent: Withdraw consent at any time (where processing is based on consent).

Please email {{location.email}} to exercise your rights. We may ask for ID to protect your privacy.

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO).

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11. Children’s Privacy

Our Service is not intended for children under 13 years of age (or 16, where required by law). We do not knowingly collect personal data from children. If you believe your child has provided personal data, please contact us and we will delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

13. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here, with a “Last Updated” date. Where appropriate, we will notify you of significant changes (e.g., by email).

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: {{location.email}}